

This laptop is not linked to my old one in any way, but older emails in my inbox disappear from it. In contrast my new laptop was bought in September and has been receiving emails since then using what i felt was the same set up ie thunderbird and BT for my email. emails in my inbox on that date back to ! You suggest the 2 Gbs has caused corruption and that might be true, but nothing has gone wrong on that computer. It might be asking for trouble but I have had none with that laptop. My old one uses thunderbird for emails and BT as my email provider - it still works perfectly in spite of having 2Gbs of emails in my inbox - the only problem with that laptop is that it is old and the keyboard doesn't function properly any more. The word bother in there is not helpful! If you read my last message carefully you will see that i have 2 separate laptops. Yes, I did BOTHER to read your article about disappearing messages and I understood some of it, but it didn't solve my problem. I'm sorry, but I am an expert in several scientific fields, but computers isn't one of them - computers are a tool for me to achieve my work I'm afraid that i found your reply a bit condescending. Remove any add-ons your anti-virus software may have installed in Thunderbird. To prevent data loss in the future, follow these recommendations wrt anti-virus software:Ĭreate an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it.ĭon't let your anti-virus software scan incoming and outgoing messages.ĭon't let your anti-virus software scan attachments.ĭon't let your anti-virus software intercept your secure connection to the server. Cleaning up the corruption resulted in a 25 MB Inbox and lost messages. The most likely culprit is anti-virus software. My older emails disappeared from the inbox of my new laptop - even though my inbox is only 25Mbs in size. Letting the Inbox grow to 2 GB is asking for trouble. In case not, here are instructions to prevent data loss in the future.Ģ Gbs on my old laptop inbox was probably more than i needed,Ģ GB was the actual size of your Inbox on the old computer. Your best bet would be to restore a recent backup of your Thunderbird profile. Wrt your lost messages, I think chances to recover anything are pretty low. I've given you suggestions how to avoid trouble in the future. Now still with BT and with thunderbird and on a new computer I have problems and would like to get round them. If you expected a magic button which will bring back your lost messages you'll be disappointed. I gave you a link with possible reasons for disappearing messages.

That didn't solve any of my problems - you asked for more information on my problem - so i gave it.
